Privacy Policy

Last updated: 7 Apr 2025

This Privacy Policy describes the privacy practices of Teleporti App ("Teleporti", "we", "us", "our") regarding the Teleporti VPN service ("Service") and our website (https://teleporti.app, the "Site").

No Data Collection or Logging

Teleporti VPN does not collect, log, or store any user data or activity. Specifically, we do NOT log or retain:

• Browsing history
• Traffic destination
• Connection timestamps
• DNS queries
• IP addresses (allocated or connected)
• Data content
• Bandwidth usage

Our servers are designed explicitly not to store any user-related VPN information.

Account Information

When creating an account to use our Service, we only require your email address and password. We use this solely for account management and customer support. You can delete your account directly within the app settings at any time.

Payment Information

Payments are handled securely by third-party providers (PayPal, Bitcoin, Apple Pay, or Stripe). Teleporti does not store or directly process payment information. Payment processing partners may collect billing details as outlined in their respective privacy policies.

Purpose of Collected Information

• Email addresses are used solely for account creation, verification, and customer support.
• Payment details accessed from payment processors are used strictly for processing payments, refunds, or accounting.

No Sharing of Data

Teleporti will not share, sell, or disclose your personal data to third parties, except:

• As necessary for account/payment processing via secure third-party services.
• To comply with applicable laws, regulations, or court orders.

Third-Party Service Providers

We use LiveAgent for customer support chats, which may request your name and email for support purposes only. LiveAgent processes your information according to their privacy policy.

User Rights

You have the right to:

• Access and correct your data.
• Request data deletion directly within the app.
• Object to or restrict data processing.
• Data portability (where applicable).

Cookies

Our website uses cookies solely to enhance user experience. You may review our Cookie Policy on our Site.

Security

We maintain strict security measures to safeguard your account information. Our servers do not store or process any VPN activity or personal browsing data.

Minors

Our Service is not intended for users under the age of 18, and we do not knowingly collect data from minors.

Account Deletion

You can permanently delete your account from within the Teleporti App under account settings. This action is immediate and irreversible, ensuring no user information is retained.

Contact Us

For privacy-related inquiries, contact us at support@teleporti.app. We respond within 24 hours.

Policy Updates

We may update this policy periodically. Continued use of our Service after updates signifies acceptance of changes.

This Privacy Policy clearly states our commitment to not collecting or storing any user VPN data.